Covid-19 – Latest updates

Update 23.03.20

To keep our service running and to ensure the safety of our valued staff members, we will be reducing our office opening hours to the public. The office will now only be open to visitors:

10am to 12 pm and from 2pm to 4pm.

If you need to contact us urgently, please call: 0116 222 2200.

Please be assured that our service is running and you can contact us on 0116 222 2200 from 9am to 4.30pm.

Thank you for your understanding and patience.


Update 19.03.20

In light of the ongoing situation resulting from the COVID-19 outbreak, we would like to reassure you that the team at Charity Link are taking all the appropriate measures to protect and support the well-being of our staff and their families  – but also to ensure we continue to provide vital support our clients.

We are still open for business as usual and we are continuing to assess and process applications. However, due to reduced staff members within the office the processing time is taking a little longer than it would normally. Please do bear with us during this time.


Updated 17.03.20

Firstly, we hope that you and your family are well.

We are facing unprecedented times.

The coming weeks are going to be extremely challenging.

As we are learning, things can change on a week by week, or even daily basis. However, as it stands, there are no recommendations by Government to close businesses unless it becomes absolutely necessary and we’d like to reassure you that we are very much still here and open for business.

As a public facing service organisation supporting the most vulnerable people in the community we are passionate about keeping our services open and we anticipate that as the Coronavirus becomes more widespread we’ll be needed more than ever. We aim to be here to support this need as much as possible. Therefore, currently our services are open as usual, whilst we also balance the health and safety of our team and wider stakeholder groups.

We will continue to follow Governmental advice and keep in touch with you.

We do, more than ever, appreciate your support.