Dalycom, based in Mountsorrel, has donated a new NEC telephone system worth £5,000 to local charity Leicester Charity Link. The new telephone system has replaced the out-of-date system used by the charity. Hundreds of vulnerable people and children use the services of Leicester Charity Link each week and an effective phone system is essential to help those in desperate need.
Ruth Ingman, President of Leicestershire Chamber of Commerce and Non-Executive Director of Leicester Charity Link, said “This is great news and will provide a vital link to Leicester Charity Link for those in desperate need.”
Leicester Charity Link help over 5,000 vulnerable people and children each year who are experiencing poverty, hardship or crisis throughout Leicester, Leicestershire and Rutland. They provide everyday basic essentials to those in desperate need such as beds, cookers, clothes and, in emergencies, food.
Amanda Daly, Sales Director at Dalycom, said “After meeting with Leicester Charity Link, it was obvious how much everyone relied upon the telephone system. The new NEC telephone system will ensure that the charity can continue to support Leicestershire’s most vulnerable”.
Jim Munton, Director of Operations at Leicester Charity Link, said that “We are extremely grateful to Dalycom, our old telephone system was difficult to maintain and we simply did not have sufficient funds to replace it. Dalycom came to our rescue and offered Leicester Charity Link a brand new system for free. Many of our most vulnerable customers need help immediately, this new system enables us to handle calls effectively, improved the level of service we provide and we will also make significant cost savings now and in the future, we can’t thank Dalycom enough.”