Vision, Purpose, Beliefs and Mission

The driving force behind our work

laughing 3 years  baby girl

Together we've been changing lives for over 140 years

Our vision:

Everyone, irrespective of circumstances, has the opportunity to fulfil their potential in life.

Our purpose:

To provide timely, targeted and appropriate assistance in times of crisis or hardship.

Our beliefs: 

  • Everyone has a right to a standard of living where they are dry, warm, clean, safe and can feed themselves
  • Financial or practical support at a time of crisis or hardship can make a difference to people’s well-being, health and their future
  • We’ll be most effective and efficient by working in collaboration with other organisations

Our values:

Compassion, respect, expertise, and collaboration.

Our mission: 

We work across four main themes supporting people facing crisis or financial hardship:

  1. Access to basic needs: providing the basic needs to keep people dry, warm, clean, safe and fed by providing support with utilities, food vouchers, beds, white goods and clothing.
  2. Access to independence: providing mobility equipment / adaptations / visual aids ensuring people are mobile, independent and can access wider society.
  3. Access to education & achievement: ensuring that people are not limited in their attainment due, for example, to the lack of a school uniform, interview clothes, course fees or travel costs.
  4. Access to digital: we know that access to society is enabled by access to the digital world and those without can be disadvantaged or isolated. We need to develop new services to address these needs.

And we do this by:

  1. Finding funding for people in need– the basis of our work since 1876
  2. Providing a trust administration service– using our knowledge to manage funds to achieve the most social good
  3. Accessing and providing low-cost goods - through our trading arm, helping funds to go further so that more people can be supported

For every £10 you donate we can raise £50 from charitable trusts.

£5

= £25

£10

= £50

£30

= £150

£100

= £500

All of that £50 goes directly to provide essential items for people in need,

meaning your kind gift really will change lives.

For every £10 you donate we can raise £50 from charitable trusts.

All of that £50 goes directly to provide essential items for people in need,

meaning your kind gift really will change lives.

£5

= £25

£30

= £150

£10

= £50

£100

= £500

Staff, Trustees, Patrons and Volunteers

Find out about our small, dedicated staff team working in Leicester and our board of Trustees who decide the strategic aims of the charity.  We are also supported by our Patrons and Volunteers.

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History of Charity Link

We’ve been changing the lives of people in need in Leicester since 1876.  Today we support over 5,000 people in need each year throughout Leicester, Leicestershire, Rutland and Northamptonshire. Find out how we began and how our service has developed over the past 140+ years!

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Changing Vulnerable Lives

For over 140 years Charity Link has been working to ensure that local people in need are warm, safe and fed and have the basics in life we all deserve. Read how your support really does change lives.

Read More

About us

Charity Link has been supporting people in hardship for over 140 years. Find out about our team, history and mission.

Read More

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"For me in these tough times you have been a huge help. I am extremely grateful – without you guys I would have really struggled. Thank you.”