Changing Vulnerable Lives

We’ve helped people in need for over 140 years; our work remains as vital as ever.

Since 1876 Charity Link has been working to ensure that people in need are warm, safe and fed and have the basics in life that we all deserve. We believe that until these basic needs are met, it is simply not possible for people to move forward and reach their full potential.

Whatever crisis, illness, disability or difficulty someone is facing, we aim to be there to ensure that individuals and families in financial hardship throughout Leicester, Leicestershire, Rutland and Northamptonshire receive help. This is only possible with the support of the local community.

We help thousands of people every year, a third of which are children and young people. And, behind every statistic, there is a personal - and sometimes heart-breaking - story.  Your support really does change lives.

changing-vulnerable-lives

Together we make a massive difference

Nigel’s story

Nigel was referred to us by his housing support worker. Nigel has experienced a huge amount of upset in his life. Having had a career in the construction trade, he has been unable to work for some time after suffering…

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Monnie’s story

Monnie lives alone in a council tenancy. She juggles her state pension as best she can to make ends meet, but as prices of essentials continue to rise, this is getting harder and harder. She tries to be as independent…

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Dan’s story

After being homeless for a few months and impacted by a mental health disorder, Dan has obtained an Independent Housing Association tenancy to improve his quality of life. However, he’s been unable to purchase all the essential items needed to…

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Ruth’s story

Ruth suffers from severe fibromyalgia, which limits her mobility. She lives with her son in a house left in a trust to her by her parents. Unable to work, she is struggling to make ends during the cost of living…

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Freya’s story

Freya and her three children fled an abusive relationship and moved to another property. Unfortunately, her partner located them and visited the property, destroying a lot of their household items. With support, they have moved to a safer location but…

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Nick’s story

After being homeless for a few months and impacted by a mental health disorder, Nick has now obtained an Independent Housing Association tenancy to improve his quality of life. But, relying on limited benefits, he didn’t have the money to…

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Debbie’s story

Debbie suffers with a number of health conditions, which make daily life and caring for her young child a real challenge. Previously working as a cleaner, Debbie now receives her income through Universal Credit and Child Benefit as she is…

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Mia’s story

Mia lives with her teenage son. She has serious mobility issues which prevent her from taking up paid work and the limited benefits the family receives leave very little after daily essentials are purchased – particularly in the current cost…

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Arlene’s story

Arlene was referred to us by a council advisor in need of support. Arlene had gone through an extremely difficult time. She had become homeless after being cuckooed by a criminal gang that took over her property and left her…

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Rhea’s story

Rhea was referred to us by another charity. Rhea has a number of health conditions and lives with a learning disability. Her teenage daughter has also been diagnosed with mental health conditions which makes daily life challenging. Rhea is unable…

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In the last three months together, we have helped 1791 people, including 761 children and provided £286,665 of support.

That's 1643 items to help improve vulnerable people's lives.

icon-utilities

66

icon-cooker

417

icon-bed

223

icon-clothes

27

icon-washing-machine

438

icon-fridge-freezer

252

In the last three months together, we have helped 1778 people, including 717 children and provided £535,349 of support.

icon-utilities

133

icon-cooker

392

icon-bed

213

icon-clothes

75

That's 2053 items to help improve vulnerable people's lives.

icon-washing-machine

437

icon-fridge-freezer

299

Who we help

Charity Link helps people of all ages and backgrounds who find themselves in financial hardship, including:

  • Frail elderly people
  • Victims of domestic violence
  • Carers
  • People with a chronic illness or disability
  • Those facing mental health issues
  • People impacted by job losses or those in low paid work or on zero hour contracts
  • People who have been affected by family breakdown or bereavement
  • Those in crisis, such as after a fire in the home
  • Working families struggling to make ends meet
  • Since the start of the COVID-19 pandemic we have also helped thousands of people who have been directly impacted (including those who have lost jobs and livelihoods and those who are struggling due to long-COVID).  Read our COVID Impact Review which outlines all we achieved together during the first year of the pandemic.  Our Impact Review (found in our Downloads section) also provides further information.
  • People finding themselves in need due to the cost of living crisis

Where we work

Charity Link began helping people in need in Leicester in 1876. In 1975 we expanded our work across all of Leicestershire and Rutland and in 2012 we further expanded to help those in need in Northamptonshire.

 

The support we offer

We help by providing everyday items that the majority of us take for granted, such as clothing, a bed to sleep in, a cooker to prepare a hot meal, and, in emergencies, food. These items may not cost much, but they can make a massive difference to people’s lives, both immediately and long term. They can help restore dignity, independence, hope for the future, and enable people to fulfil their potential in life.

 

How we work

We work with over 250 local organisations that are out in the community working with individuals and families in need. We support these organisations, along with professionals working with those in need (teachers, GPs etc.), to assist them in referring clients to us for support via our application process. Working in this way keeps our overheads to a minimum, increases the efficiency of our services and ensures that we get the help to those who need it when they need it most. Once a referral is received, we act immediately. If the need is urgent we can help the same day.

 

OUR UNIQUE SERVICE: TURNING YOUR £10 DONATION INTO £50 OF ESSENTIAL ITEMS

Our dedicated team have an expert knowledge (gained over our long history) of the thousands of benevolent funds and charitable trusts in the UK that have money to assist people in need.

This means that for every £10 donated (which funds our vital casework service), we can raise £50 from charitable trusts that are available to help people in need – 100% of that £50 goes directly to provide essential items.

Once we have obtained the necessary funding for a client, we purchase the goods so desperately needed and deliver them direct and install them if required (often via our social enterprise, The Goods Depot).

Every pound you raise or donate really will change lives.

 

For every £10 you donate we can raise £50 from charitable trusts.

£5

= £25

£10

= £50

£30

= £150

£100

= £500

All of that £50 goes directly to provide essential items for people in need,

meaning your kind gift really will change lives.

For every £10 you donate we can raise £50 from charitable trusts.

All of that £50 goes directly to provide essential items for people in need,

meaning your kind gift really will change lives.

£5

= £25

£30

= £150

£10

= £50

£100

= £500

"For me in these tough times you have been a huge help. I am extremely grateful – without you guys I would have really struggled. Thank you.”