Information for Professionals

Can we help support you and your clients?

Each year we help over 5,000 vulnerable people and children. We are able to do this by working with more than 200 agencies and charities in the community to support people in need across Leicester, Leicestershire, Rutland and Northamptonshire.

Our partners make applications on behalf of their clients (rather than clients self-referring). This way of working enables us to most efficiently get help to those who need it when they need it.

If you work with individuals or families who are experiencing hardship please see the information below on how to make an application on behalf of a client or get in touch to see how we may be able to help.

We provide essential items, such as clothing, beds, furniture, medical and mobility equipment and, in emergencies, assistance with food and utilities to those in need. Where there is a crisis or immediate need, for example in cases of domestic violence or those facing homelessness, we are able to act quickly.

If you have not used our service before you can download our guidelines from the resources box below or contact our team: e:


Contact our friendly team to find out how we can help support you and your clients

Contact our friendly team on 0116 222 2200 with any questions prior to making an application or make an online application now via the red button.

Resources for our partners – Application Form

Read our guidelines on making an application for your clients and access our application form and other materials, such as posters.

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Changing Vulnerable Lives

For over 140 years Charity Link has been working to ensure that local people in need are warm, safe and fed and have the basics in life we all deserve. Read how your support really does change lives.

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Get involved

We change thousands of lives in need each year thanks to the help of our amazing supporters! From our annual Leics3peaks and sleepover challenges, to volunteering or organising your own fundraising event or being part of our Business Club, we’d love your support.

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About us

Charity Link has been supporting people in hardship for over 140 years. Find out about our team, history and mission.

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Get the latest updates on our services, how your support is making a difference, client stories and forthcoming events. You can of course unsubscribe at any time.

Talks, awareness stands and promotional opportunities

We'd love to hear from you if you may be interested in inviting a member of our Casework team in to talk to staff / volunteers about our work and how we may be able to support you and your clients. We may also be able to host an awareness stand at events you are holding.  Please also get in touch if you would like awareness posters or leaflets.  Email

"For me in these tough times you have been a huge help. I am extremely grateful – without you guys I would have really struggled. Thank you.”