Neil’s story

Without a washing machine, Neil and his partner were struggling to ensure their children had clean school uniforms to wear.

resized neil

Neil was struggling to provide clean clothes for his children

Neil, who has two school-age children and a younger child, was referred to us in need of urgent help by a support worker at the children’s primary school.

Both Neil and his partner Lois have long-term health conditions and one of their children has severe ADHD and autism which impacts greatly on daily life. As the couple are unable to work money is extremely tight. It has been an increasingly tough struggle to make ends meet as the cost of all the essentials they need to buy continues to rise. This has meant the family has needed to access food parcels over the past few months.

Another huge challenge has been that the couple have been struggling to provide clean clothes, including school uniforms, for their children after the family’s washing machine broke. The family had no money to buy a replacement. Neil was helping Lois who had been trying to wash all the family’s clothes by hand during free moments but this was a real issue due to her existing mobility issue, for which she was already taking daily pain medication. This physical task was causing her a great deal of discomfort and distress and was also causing an issue at school as the children often didn’t have a school uniform ready to wear despite the couple’s best efforts.

Thanks to your support we have been able to supply the family with a new washing machine, which means the family can now keep on top of their laundry and the two eldest children can go to school in clean uniforms each day. This one item has made a massive difference and has had a positive impact on this family’s well-being and dignity.

"It’s fantastic to see all the ways the community comes together to improve the lives of people in need. From undertaking challenges, to dress-up days, quizzes, raffles and cake-bakes, to donating, setting up a regular gift, volunteering or spreading the word, it all helps to ensure people living in hardship are warm, safe and fed and have the basics in life that we all deserve."

Monnie’s story

Monnie lives alone in a council tenancy. She juggles her state pension as best she can to make ends meet, but as prices of essentials continue to rise, this is getting harder and harder. She tries to be as independent…

Read More

Dan’s story

After being homeless for a few months and impacted by a mental health disorder, Dan has obtained an Independent Housing Association tenancy to improve his quality of life. However, he’s been unable to purchase all the essential items needed to…

Read More

Ruth’s story

Ruth suffers from severe fibromyalgia, which limits her mobility. She lives with her son in a house left in a trust to her by her parents. Unable to work, she is struggling to make ends during the cost of living…

Read More

Freya’s story

Freya and her three children fled an abusive relationship and moved to another property. Unfortunately, her partner located them and visited the property, destroying a lot of their household items. With support, they have moved to a safer location but…

Read More

Nick’s story

After being homeless for a few months and impacted by a mental health disorder, Nick has now obtained an Independent Housing Association tenancy to improve his quality of life. But, relying on limited benefits, he didn’t have the money to…

Read More

Debbie’s story

Debbie suffers with a number of health conditions, which make daily life and caring for her young child a real challenge. Previously working as a cleaner, Debbie now receives her income through Universal Credit and Child Benefit as she is…

Read More

Mia’s story

Mia lives with her teenage son. She has serious mobility issues which prevent her from taking up paid work and the limited benefits the family receives leave very little after daily essentials are purchased – particularly in the current cost…

Read More

Arlene’s story

Arlene was referred to us by a council advisor in need of support. Arlene had gone through an extremely difficult time. She had become homeless after being cuckooed by a criminal gang that took over her property and left her…

Read More

Rhea’s story

Rhea was referred to us by another charity. Rhea has a number of health conditions and lives with a learning disability. Her teenage daughter has also been diagnosed with mental health conditions which makes daily life challenging. Rhea is unable…

Read More

Nita’s story

Nita lives alone and suffers from a range of long-term health conditions, including osteoarthritis. She lives in constant pain and struggles with her mobility. Nita was referred by her tenancy support worker who realised she had no storage in her…

Read More