Shannon’s story

Shannon kindly shared her story in the Leicester Mercury and on ITV Central News to help raise awareness of the struggle families are facing and how our work makes a difference.

Shannon was doing all she could to support her family

Shannon is a single mum with two children. She was made redundant as a result of the pandemic and found herself struggling to make ends meet with her Universal Credit payments. She had also recently become the main carer for her brother, but was not getting financial support for his care and was left unable to afford the clothing he needed. Your support helped to supply clothing vouchers so that Shannon could provide for her younger brother during this difficult time.

She told us; “For me in these tough times you have been a huge help. I am extremely grateful – without you guys I would have really struggled. Thank you.”

"It’s fantastic to see all the ways the community comes together to improve the lives of people in need. From undertaking challenges, to dress-up days, quizzes, raffles and cake-bakes, to donating, setting up a regular gift, volunteering or spreading the word, it all helps to ensure people living in hardship are warm, safe and fed and have the basics in life that we all deserve."

Abagail’s story

Abigail is a single mum to two young children and the family struggle to make ends meet each month on a low income. Life has been made even harder as they’ve recently had to throw many items out due to…

Will, who had been homeless, cried when our team let him know that we could help him get back on his feet. Will suffers from a physical disability which impacts his mobility. He has also been diagnosed with a number…

Peter has a number of complex and serious mental health conditions, including Paranoid Schizophrenia, which have led to previous detentions under the mental health act and long stays in hospital throughout his adult life. He continues to receive significant treatment…

Eda was referred by a housing officer. She is in her sixties and suffers from a number of health conditions, including arthritis, and she struggles with her mobility after a number of knee and hip operations. Due to these issues…

Life has been very tough for Daylan and his two children. They spent time living in a depressing, damp flat as, due to the pandemic, repair work was being prioritised by the council and they were unable to get improvement…

Teenager Zoe lived with her grandma, becoming her full-time carer before she sadly passed away recently. This turned Zoe’s world upside down. Not only was she grieving, she also had to find somewhere new to live and faced hardship as…

Claire was referred by her tenancy support officer after facing many challenges. Whilst pregnant she left the father of her children due to domestic violence. The baby was born with a serious health issue and needed surgery. Claire stayed with…

Skye and her young son became homeless after she lost her job in hospitality and couldn’t afford the rent on the private let that they lived in. They have now been re-homed in a council property but this is unfurnished and…

John’s search for work was made extremely difficult due to the pandemic. He is a recent care leaver and has no family and very few friends which has made him feel isolated and alone. He now has his first ever proper…

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Shannon’s story

Abagail’s story

Will’s story

Peter’s story

Eda’s story

Daylan’s story

Zoe’s story

Claire’s story

Shannon’s story

Skye’s story

John’s story